Privacy Policy

Last updated: July 16, 2026

EdwardsGarment.com is operated by Edwards Garment Company ("Edwards Garment," "we," "us," or "our"). This policy explains what information we collect when you visit our website, create an account, or place an order, how we use it, who we share it with, and the choices you have.

If you have questions about this policy or want to make a request about your information, email us at customerservice@edwardsgarment.com.

1. Who We Are

Edwards Garment Company 4900 S. Ninth Street Kalamazoo, MI 49009 United States. customerservice@edwardsgarment.com

2. Information We Collect

Information you give us directly. When you create an account, place an order, fill out a form, request a quote, use live chat, or contact us, we may collect:

• Name
• Business and billing email address
• Phone number
• Company name and job title
• Billing and shipping address
• Account login credentials
• Order history and preferences
• Payment information (processed by our payment provider, see below)
• Any message or details you choose to include

Payment information. Card and payment details are collected and processed by our third party payment processor. We do not store full payment card numbers on our own systems.

Information collected automatically. When you visit our site, we and our analytics providers may automatically collect:

• IP address and approximate location
• Browser type and device type
• Pages viewed, products viewed, time on page, and referring URL
• Cookie and similar tracking identifiers

Information from advertising platforms. If you submit a lead form or interact with an ad on a platform such as LinkedIn, that platform may pass us the information you provided.

We do not intentionally collect sensitive personal information such as government ID numbers, health information, or precise geolocation.

3. How We Collect It

• Account registration and checkout on edwardsgarment.com
• Forms and quote requests on the site
• Live chat on the site
• Lead generation forms hosted on advertising platforms
• Email, phone, and other direct contact with our team
• Cookies, pixels, and analytics tags on our website
• Trade shows, events, and business contacts

4. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders
• Manage your account and provide customer service
• Respond to your inquiry, quote request, or chat message
• Contact you about products, orders, programs, and services
• Send marketing communications you have asked to receive
• Understand how our site and advertising perform
• Improve our website, products, and customer experience
• Detect and prevent fraud and secure our systems
• Meet legal, tax, and contractual obligations

We do not sell your personal information.

5. Who We Share It With

We share information only as needed to run our business:

• Service providers. Companies that operate our tools and act on our instructions. This includes our payment processor, shipping and logistics providers (for example, FedEx), HubSpot (customer relationship management and email), Google Analytics and Google Tag Manager (website analytics and tag management), our live chat provider, and advertising platforms such as LinkedIn.
• Within our organization. Our sales, marketing, customer service, and fulfillment teams, and affiliated brands under Edwards Garment.
• Business partners. Authorized distributors or dealers, where relevant to fulfilling your request or program.
• Legal reasons. If required by law, subpoena, or to protect our rights, safety, or property.
• Business transfers. If Edwards Garment is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction.

We require our service providers to protect your information and use it only for the purposes we specify.

6. Cookies and Tracking

We use cookies and similar technologies to make the site work, keep you logged in, remember your cart and preferences, measure traffic, and understand which ads bring people to our site. These include:

• Essential cookies. Required for basic site function, login, and checkout.
• Analytics cookies. Google Analytics and Google Tag Manager, to measure site usage.
• Marketing cookies and pixels. HubSpot tracking, and advertising platform tags such as the LinkedIn Insight Tag.

You can control cookies through your browser settings. Most browsers let you block or delete cookies. Blocking some cookies may affect how the site works, including login and checkout.

You can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout.

Some browsers send a "Do Not Track" signal. There is no common standard for responding to these signals, and our site does not currently respond to them.

7. How Long We Keep It

We keep your information for as long as needed to serve the purpose it was collected for, to fulfill orders, to maintain our business and tax records, and to meet legal requirements. Marketing contacts are kept until you unsubscribe or ask us to delete your information, after which we retain only what is needed to honor your request and meet legal obligations.

8. Your Choices and Rights

Regardless of where you live, you can:

• Unsubscribe from marketing emails using the link at the bottom of any message
• Access or update your account information by logging in
• Ask what we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information, subject to records we must keep by law
• Ask us to stop contacting you

To make a request, email customerservice@edwardsgarment.com. We will respond within the time required by applicable law. We may need to verify your identity before acting on a request.

United States. Residents of certain states, including California, have specific rights regarding access, correction, deletion, and the sale or sharing of personal information. We do not sell personal information or share it for cross-context behavioral advertising as those terms are defined under California law. You will not be discriminated against for exercising your rights.

Canada. We handle personal information consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You may access your personal information and challenge its accuracy by contacting us at the address above.

Puerto Rico. Puerto Rico residents are covered by the same rights and processes described in the United States section.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including access controls, encryption in transit at checkout, and reputable vendors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Where Your Information Is Processed

Edwards Garment is based in the United States. If you contact us or order from Canada or elsewhere, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

11. Children's Privacy

Our website and services are for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, email us and we will delete it.

12. Third Party Links

Our site may link to other websites we do not control. This policy does not apply to those sites. Review their privacy policies before giving them information.

13. Changes to This Policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top. Material changes will be posted on this page. Continued use of the site after an update means you accept the revised policy.

14. Contact Us

Questions, requests, or complaints:

Edwards Garment CompanyEmail: customerservice@edwardsgarment.com4900 S. Ninth Street Kalamazoo, MI 49009